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FAQs

  • How does MaVille Enterprise ensure legal compliance in condo management?
    We stay updated with the latest regulations and ensure that all management practices comply with legal standards.
  • Can MaVille Enterprise provide custom services tailored to our condo’s needs?
    Absolutely. We work closely with our clients to create customized management plans that cater to the specific needs of their property.
  • What are the terms of the contract with MaVille Enterprise?
    Our contracts are transparent and flexible, designed to provide you with the best possible service while respecting your needs and preferences.
  • How does MaVille Enterprise contribute to enhancing the value of our property?
    Through diligent maintenance, proactive upgrades, and efficient management, we strive to enhance the value and appeal of your property.
  • Revision of Relative Value and Allocation of Expenses
    Any co-owner can request a revision of the relative value of their share and the allocation of common expenses under certain conditions and formalities. To do so, it is necessary to initiate legal proceedings to review the relative value of the shares. Additionally, a co-owner may wish to modify the relative value of their share and will need to obtain prior consent from the board of directors or the general assembly.
  • Legal Action Against a Condominium Corporation
    Initiating legal proceedings against a condominium corporation is a last resort, after exploring unsuccessful private dispute prevention and resolution processes. This path requires careful preparation and a deep understanding of legal rules. This document aims to guide those considering legal action to resolve disputes with a condominium corporation, highlighting the legal basis and typical situations that may lead to such actions.
  • Cancellation of a Decision by the General Assembly
    Co-owners have a legal recourse when they oppose decisions made during the general assembly. They typically seek to challenge decisions they deem unjustified. However, the legislator allows such recourse only under specific circumstances to promote the stability of decisions made during the assembly. Article 1103 of the Civil Code of Quebec provides that a co-owner may ask the court to cancel or, exceptionally, modify a decision.
  • Cancellation of a Decision by the Board of Directors
    During a board of directors meeting, administrators must not make biased decisions or act with the intent to harm co-owners (or any of them) or neglect their rights. In case of failure, co-owners (or an administrator) can now initiate legal proceedings to oppose decisions made by the board of directors. Article 1086.2 of the Civil Code of Quebec, which came into effect on January 10, 2020, allows the court to cancel or modify such decisions.
  • Injunction Against a Condominium Corporation: Water Infiltration
    The condominium corporation’s obligation to maintain common elements, including restricted common elements, has often been a source of conflict. Administrators often find themselves in a delicate position when co-owners demand major repairs. These repairs may involve a severely damaged balcony or other issues such as water infiltration. An injunction can be sought to compel the corporation to perform necessary repairs.
  • Application of the Declaration of Co-ownership
    The declaration of co-ownership is a contract that governs the lives of co-owners, tenants, and other occupants of the building. It serves as a guide for everyone living in the property. The declaration of co- ownership systematically provides that it is the responsibility of the board of directors to enforce its content.
  • How does MaVille Enterprise ensure client satisfaction?
    Client satisfaction is our top priority. We conduct regular surveys and feedback sessions to improve our services continuously.
  • How can we trust that you do what you preach?
    We establish trust in our commitment to our principles by offering clients a three-month obligation-free period at the start of the contract. Additionally, we maintain transparent and open communication with board members, co-owners, and tenants. This is facilitated through our dedicated software and a monthly newsletter, ensuring that all stakeholders are informed and engaged with our operations.
  • Does MaVille Enterprise provide emergency services?
    Yes, we have a 24/7 emergency response system in place to address urgent maintenance issues promptly.
  • What is MaVille Enterprise?
    MaVille Enterprise is a professional condo management company with years of experience, specializing in providing a full range of maintenance and management services for condominium buildings.
  • What types of maintenance services does MaVille Enterprise offer?
    We offer a comprehensive suite of maintenance services, encompassing regular upkeep, emergency repairs, strategic long-term maintenance planning, and prompt handyman services to swiftly address minor unforeseen damages arising from unexpected situations.
  • How does MaVille Enterprise handle financial management for condos?
    We offer a comprehensive suite of maintenance services, encompassing regular upkeep, emergency repairs, strategic long-term maintenance planning, and prompt handyman services to swiftly address minor unforeseen damages arising from unexpected situations.
  • What are the communication protocols with MaVille Enterprise?
    We prioritize clear and effective communication with our clients. You can reach us via phone, email, or our online portal for any concerns or questions.

For detailed information on any specific questions mentioned above, please don’t hesitate to contact MaVille Enterprise directly. We are dedicated to assisting you with all your condo management needs. If your question isn’t listed, we encourage you to reach out to us. We’ll be glad to provide an answer within a few days. For urgent inquiries requiring a swift response, please leave a brief message via WhatsApp or send a text to our company phone number at 514-600-4769. Your question may also be featured on our website under the ‘Questions from Our Clients’ section.

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